Shipping & Returns
SHIPPING
All orders will be shipped from our warehouse in The Netherlands. Orders fit through the mailbox.
The Netherlands
We offer free Standard Shipping on all orders to The Netherlands.
Belgium & Germany
Orders to Belgium & Germany are shipped for free from €50. A shipping fee of €4.95 applies for orders under €50.
Europe
We offer free Standard Shipping for all international orders over € 100. A shipping fee of € 9.95 applies for orders under €100. Duties and taxes assessed by customs are the responsibility of the customer.
International
We offer free Standard Shipping for all international orders over € 150. A shipping fee of € 14.95 applies for orders under €150. Duties and taxes assessed by customs are the responsibility of the customer.
Estimated delivery time
| The Netherlands | 1 to 2 business days |
| Belgium, Germany & Luxembourg | 3 to 5 business days |
| Rest of Europe | 5 to 8 business days |
| International | 8 to 12 business days |
RETURNS
Extended holiday return period until January 14th.Is your order not what you expected? At Eline Rosina you can return your order within 14 days after you have received your invoice. You do not need to inform us by email. Simply follow the instructions below for returning your order. If you use your right of withdrawal, the product must be returned unworn and undamaged in its original packaging. The buyer is responsible for preparing and shipping the return shipment. Eline Rosina strongly advises any buyer who wants to return his/her order to choose a secured shipment method. Return shipments take place at the risk of the buyer. In case a return shipment goes missing, you must be able to provide a shipment receipt. Unidentifiable return shipments cannot be processed.
Return instructions
Returns are quite simple. Return the product(s) including your name and order number to the following address:
Zwenkgras 7
6581RK Malden
The Netherlands